Terms of Service

1. Operator and acceptance

These Terms form an agreement between you and [LEGAL OPERATOR NAME]. If you do not agree, do not use GramPayBot.

2. Eligibility

You must be at least 18 years old and legally capable of entering into an agreement. If you use GramPayBot for a company, you confirm that you are authorised to bind that company.

3. Description of the service

GramPayBot provides software for creating crypto invoices, displaying hosted checkout pages, monitoring supported blockchain networks, associating detected transactions with invoices, presenting payment status and transaction information, and sending API responses and webhook notifications.

4. Non-custodial role

GramPayBot does not receive, hold, transfer or withdraw customer funds. Payments are sent directly to wallet addresses configured by the merchant. GramPayBot does not possess merchant private keys and cannot reverse, freeze, recover or redirect blockchain transactions.

5. Merchant and customer relationship

The merchant, not GramPayBot, is the seller or service provider. The merchant is responsible for:

• products, services, descriptions and pricing;
• customer communication, fulfilment and refunds;
• taxes, accounting documents and consumer-protection duties;
• compliance with applicable law and platform rules.

6. Accounts and access

Access uses Telegram authentication and short-lived dashboard login links. You are responsible for the security of your Telegram account, authorised account roles and active sessions. Do not share login links, access tokens or API credentials. Notify support promptly if access may be compromised.

7. Projects, wallets and configuration

You must verify every wallet address, network and token before accepting payments. GramPayBot is not responsible for funds sent to an address configured incorrectly by the merchant.

8. Invoice and payment statuses

The application currently records invoice states such as waiting, paid, manually marked paid, expired and cancelled. Transaction-hash claims can also require checking or manual review. These are monitoring states, not a bank guarantee.

Detection can be delayed by congestion, reorganisations, provider outages, incomplete blockchain data or infrastructure failures.

9. Wrong network, token or address

Transactions sent through an unsupported network, token or recipient address may not be detected or recoverable. Because GramPayBot does not control the receiving wallet, it cannot return or recover those funds.

10. Late, insufficient or excess payments

A late, insufficient, excess or ambiguous transfer may remain unpaid or require manual review rather than automatically closing the invoice. The merchant decides whether to accept, reject, refund or request an additional payment, subject to applicable law.

11. Transaction finality

Blockchain transactions may be irreversible. A transaction hash alone does not prove correct payment: token, network, recipient, amount and confirmation status must also match.

12. API and webhooks

• Treat API keys and webhook secrets as confidential and never place a live key in frontend code.
• Verify the GramPay-Signature HMAC signature on every webhook.
• Handle duplicate or retried deliveries idempotently.
• Temporary failures can cause retries; webhook delivery is not guaranteed to be immediate.
• Do not use webhooks as the only source of truth; query the API when confirmation is important.

13. Pricing and processing credit

Current prices are shown on the Pricing page before purchase. Processing credit or one package payment is deducted only when an invoice is successfully marked as paid under the applicable processing rules. Creating, expiring or cancelling an unpaid invoice does not consume processing credit.

Promotional credit is non-transferable and non-refundable. Payment packs are valid for 30 days from activation; unused capacity expires and is not converted to PAYG credit. One queued pack activates when the current pack expires or runs out. PAYG credit does not expire while the account remains active and cannot be transferred between accounts.

The code prevents a normal invoice fee from being charged twice. Report a suspected duplicate deduction to support for investigation and correction.

Commercial decisions still required before publication: [REFUND POLICY FOR PURCHASED PAYG CREDIT], [SERVICE OUTAGE CREDIT POLICY], [TAX TREATMENT].

14. Network fees

Blockchain network fees are paid to the relevant blockchain network or wallet provider. They are not charged or controlled by GramPayBot.

15. Telegram usage

Merchants using GramPayBot with Telegram must comply with Telegram’s applicable terms and payment rules. GramPayBot must not be used to bypass payment methods required by Telegram for digital goods and services sold inside Telegram bots or Mini Apps.

16. Prohibited use

• fraud, deceptive payment requests, phishing or credential theft;
• stolen funds or wallets, sanctions evasion, money laundering or terrorist financing;
• malware, unlawful goods or services, child exploitation or harassment;
• intellectual-property infringement;
• circumvention of Telegram or other platform payment rules;
• activity that places the service, infrastructure or other users at risk.

17. Compliance requests

GramPayBot may request reasonable information, restrict functionality or suspend an account where needed to investigate abuse, protect the service or comply with legal obligations.

18. Suspension and termination

We may temporarily restrict an account, disable a route or immediately suspend access for abuse, security risk or legal requirements. Account deletion and export procedures, post-closure retention and the treatment of purchased PAYG credit remain subject to [ACCOUNT CLOSURE AND CREDIT POLICY]. Unused promotional credit is not paid out; expired pack capacity is not refunded or converted.

19. Third-party services

The service depends on Telegram, public blockchains, RPC and indexing providers, hosting and database providers, wallets and other third-party systems. GramPayBot does not control their uptime, policies, fees or transaction processing.

20. Service availability

The service is provided on an availability basis without a guaranteed service level unless a separate written agreement states otherwise. Routes and features may change for maintenance, security, provider availability or legal reasons.

21. Intellectual property

The GramPayBot name, logo, website, checkout interface, software, documentation and API materials are protected by applicable intellectual-property laws. Merchants retain rights to their own descriptions, logos and data and grant the limited rights needed to operate the service.

22. No professional advice

GramPayBot does not provide legal, tax, accounting, investment or financial advice. Merchants must determine whether stablecoin and blockchain payments are permitted in their jurisdiction.

23. Disclaimer and liability

To the extent permitted by applicable law, the service is provided without warranties that it will be uninterrupted or error-free. Liability rules for indirect loss, lost profits, blockchain or provider failures, merchant configuration errors and compromised credentials must be reviewed for the operator’s jurisdiction.

Proposed liability cap: [LIABILITY CAP]. Nothing in these Terms excludes liability that cannot lawfully be excluded.

This section requires review by qualified counsel after the operator and governing law are known.

24. Changes

We may update these Terms as the service changes. Material changes will be identified by a new effective date and, where appropriate, communicated through the service.

25. Governing law and disputes

These Terms are governed by [GOVERNING LAW]. Disputes shall be submitted to [COURTS / DISPUTE VENUE], except where mandatory consumer law provides otherwise.

26. Contact

Support and service questions: Telegram: @AllGramSupportBot Legal notices: Email: [LEGAL EMAIL] Product updates: X: x.com/grampaybot